Google Workspace Support: Unclear If Opting Out AI Features Avoids Price Hike

Unclear If Opting Out AI Features Avoids Price Hike

Google has made its AI-powered features in Gmail, Docs, Sheets, and Meet free for all Workspace users, but questions remain around pricing adjustments and feature visibility for specific accounts.

AI Now Included Without Extra Cost

Google announced that its full suite of AI tools, previously available only through the $20-per-user-per-month Gemini for Workspace plan, is now included in its standard offerings at no additional charge.

AI capabilities like automated email summaries, meeting note-taking, spreadsheet design suggestions, and the Gemini chatbot are now accessible to all customers.

However, this announcement comes with a catch: Workspace plans will see a $2 price hike per user per month.

The new pricing structure raises the base cost of the Workspace Business Standard plan from $12 to $14 per user, effective immediately for new customers.

Starting March 17, existing customers will see the change reflected. Small business accounts are currently exempt from this adjustment.

Confusion Over Pricing & Settings

While the price increase has been widely reported, Google Workspace support has offered additional clarification, indicating that it may not apply to all users.

According to support representatives, it’s unclear whether organizations that opt out of AI features will still face the increased costs. Official guidance on this matter has yet to be issued, leaving many customers uncertain.

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