When moving from non-conversion to conversion-based bidding, Google appears to automatically enable broad match on campaigns.
This affects existing exact and phrase match keywords, converting them to broad match without user confirmation.
Why we care. Advertisers switching to conversion-based bidding could unknowingly have their keywords shifted to broad match. Broad match can drastically alter campaign targeting, leading to spikes in irrelevant clicks.
The response:
Advertisers, including Navah Hopkins from Optmyzr, flagged the issue, raising concerns about wasted budget and campaign performance.
Navah led the criticism, reminding us that she isn’t one to just disapprove of Google with no cause – “Those of you who know me know I’m usually pretty balanced when it comes to Google “choices” but this is a pretty horrible one (especially for those who aren’t as comfortable with Google Ads).”
Harrison Jack Hepp (Founder of Industrious Marketing) questions what happens to the original keyword – “Ugh, now I’m wondering does it pause the old keywords or remove them? Not exactly a simple change in most campaigns”
Christi Olson (Sr. Director Digital Marketing) expresses how self-serving Google strategies are – “Google has always prioritized what makes them the most $$ … not what is efficient or effective for ad spend. It’s not shocking.
Google Ads Liaison Ginny Marvin responded, stating this behavior is not expected and is under investigation.
Be smart:
Regularly audit keyword match types after changing bidding strategies.
Monitor campaign performance closely and revert any unintended broad match changes.
The bottom line. While Google reviews the issue, advertisers should stay vigilant. Overlooking keyword match toggles could mean the difference between a controlled PPC strategy and runaway ad spend.
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About the author
Anu Adegbola has been Paid Media Editor of Search Engine Land since 2024. She covers paid search, paid social, retail media, video and more.In 2008, Anu’s career started with
delivering digital marketing campaigns (mostly but not exclusively Paid Search) by building strategies, maximising ROI, automating repetitive processes and bringing efficiency from every part of marketing departments through inspiring leadership both on agency, client and marketing tech side.
Outside editing Search Engine Land article she is the founder of PPC networking event – PPC Live and host of weekly podcast PPCChat Roundup.
She is also an international speaker with some of the stages she has presented on being SMX (US), SMX (Munich), Friends of Search (Amsterdam), brightonSEO, The Marketing Meetup, HeroConf (PPC Hero), SearchLove, BiddableWorld, SESLondon, PPC Chat Live, AdWorld Experience (Bologna) and more.